Keystone Cover
James Whitfield
James spent nine years as a loss adjuster before joining Keystone, so he knows what an insurer will ask for and how long each step should take. When you claim, he notifies the insurer, briefs the adjuster and chases the settlement until it is paid.
What we cover
Work with James on your cover
Every policy below is placed and looked after by the team, from the first quote to the claim.
What you get
What comes with every policy
Whichever insurer you end up with, the service around the policy is ours. These four things come as standard.
A named broker
One person who knows your file and answers the phone, from the first quote to the renewal.
Whole-of-market comparison
Quotes from a panel of 30+ insurers, with the differences between them explained side by side.
Claims support
We manage the claim with the insurer for you and chase it until it is settled.
A renewal review every year
Six weeks before renewal we re-run the market and tell you, in writing, whether it is worth moving.