Rafael Ortega, Commercial Lines Director
Keystone Cover

Rafael Ortega

Rafael looks after business clients, from sole traders to companies with sixty staff. He is the person who asks what you actually do before pricing anything, because the answer changes which insurers will quote and what they will exclude.
What you get

What comes with every policy

Whichever insurer you end up with, the service around the policy is ours. These four things come as standard.
A named broker
One person who knows your file and answers the phone, from the first quote to the renewal.
Whole-of-market comparison
Quotes from a panel of 30+ insurers, with the differences between them explained side by side.
Claims support
We manage the claim with the insurer for you and chase it until it is settled.
A renewal review every year
Six weeks before renewal we re-run the market and tell you, in writing, whether it is worth moving.